1
Build a representative audio set
Include short and long recordings, quiet and noisy segments, relevant accents, specialist vocabulary, overlapping speakers, and silence. Separate live audio from uploaded files: a Deepgram streaming result should not be judged against an AssemblyAI batch result as though they were the same workflow. Keep consent and retention requirements in scope when selecting samples.
2
Score what your application uses
Measure recognition errors against a human-reviewed reference, then review names, numbers, punctuation, speaker boundaries, and timestamps separately. Record end-to-end latency for live sessions and completion time for files. For Deepgram and AssemblyAI alike, document the model, endpoint, configuration, and test date so a later change does not invalidate the comparison.
3
Test the integration, not just the transcript
Check request and response handling, retries, errors, event ordering, and the effort required to turn output into your application's data model. Verify current documentation for each feature you plan to use; availability can differ by endpoint or model. Decide in advance which failures are unacceptable, rather than averaging a serious live-session problem into an otherwise good score.